glen-wolf - Privacy Policy

Last updated: January 2024

Introduction

glen-wolf ("we", "our", or "us") is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. Please read this policy carefully to understand our practices regarding your personal data.

Information We Collect

We may collect and process the following types of personal information:

Identity Data: Name, title, and similar identifiers
Contact Data: Email address and postal address
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform
Usage Data: Information about how you use our website and services
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences

How We Collect Your Information

We collect information through:

Direct interactions when you fill in forms on our website or correspond with us
Automated technologies such as cookies when you interact with our website
Third parties including analytics providers

How We Use Your Information

We use your personal data for the following purposes:

To provide our educational services and manage your enrolment
To respond to your enquiries and communicate with you
To send you information about our courses that may be of interest to you (with your consent)
To improve our website and services
To comply with legal obligations

Legal Basis for Processing

We process your personal data on the following legal bases:

Contract: Where processing is necessary for the performance of a contract with you
Legitimate Interests: Where processing is necessary for our legitimate interests and does not override your rights
Consent: Where you have given consent for specific purposes such as marketing communications
Legal Obligation: Where we need to comply with a legal requirement

Data Sharing

We do not sell your personal data to third parties. We may share your information with:

Service providers who assist us in operating our website and delivering our services
Professional advisers including lawyers and accountants where necessary
Regulatory authorities where required by law

Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. These measures include secure servers, encryption, and access controls.

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. The retention period varies depending on the nature of the data and the purpose of processing.

Your Rights

Under data protection law, you have the following rights:

Right of Access: To request a copy of the personal data we hold about you
Right to Rectification: To request correction of inaccurate or incomplete data
Right to Erasure: To request deletion of your personal data in certain circumstances
Right to Restrict Processing: To request restriction of processing in certain circumstances
Right to Data Portability: To receive your data in a structured, commonly used format
Right to Object: To object to processing based on legitimate interests or for direct marketing
Right to Withdraw Consent: To withdraw consent at any time where processing is based on consent

Cookies

Our website uses cookies to enhance your browsing experience. For detailed information about the cookies we use and the purposes for which we use them, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us at:

glen-wolf
42 Commerce Street
Liverpool, L2 3PQ
United Kingdom

Email: [email protected]

Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been infringed. The ICO can be contacted at ico.org.uk.